MP Quotes

Over the last three years of our campaign, there have been plenty of references to problems with the private estate model in parliamentary debates. We are sharing a few quotes taken from Hansard in this article. It is abundantly clear that MPs of all parties have heard from their constituents, and have pressed the government to act. Sadly there has only been consultations and promises of measures based on the already broken leasehold system. Regulation of property agents and redress through the first tier Lands Tribunal are measures which we do not feel tackle the poor quality of new build estates, or the fundamental unfairness of estate residents subsidising leisure facilities for the whole community. We also do not believe they will achieve the government’s stated aim of ensuring fairness and value for money.

It is clear to us that this government is more interested in supporting the construction industry than in ensuring quality developments and a fair deal for home buyers.

Sarah Jones Westminster Hall 22/01/19

As we have heard, home owners on private estates across the country are being fleeced through a system of spiralling fees, shoddy service, lack of choice and zero accountability. We know it is an issue that affects up to 1.3 million households and it is a problem that mirrors the exorbitant service charges and draconian standards facing leaseholders. It is a problem that the Government have had years to fix, but they have yet to do so.

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Relentless Charges during Pandemic

There have been many initiatives by government and banks to cushion the economic effects of the Covid 19 epidemic, with mortgage holidays amongst them. However, in the property management sector it seems that with or without a reduction in services, property managers both in the Leasehold and Estate Management sector (very often the same companies) continue to charge the same fees. We have reports from the National Leasehold Campaign that leaseholders are struggling with unreduced charges.

A quick poll on our Facebook group showed out of the 89 respondents, 48 reported no change in service or fees, and 41 reduced service but no reduction in fees. No one reported a reduction in fees. Where there has been a reduction in services, but no corresponding reduction in fees, we recommend people to report the practice to the Competition and Markets Authority here https://www.coronavirus-business-complaint.service.gov.uk/?fbclid=IwAR3pwK5TduX1ZOi1_qxma9C01B-CSiaZXi_jeoy3e5SKftGziYvwcsW3WMU

The human cost is portrayed in this heartbreaking story recently aired on the BBC:

The comments are made by Paula Higgins of the Home Owners Alliance.

We note the management company quotes the contract signed by the purchaser – how often have we heard that? It is worth remembering that the initial contracts are drawn up by (or for) the original house builder.


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