Privacy Policy

Who we are

Our website address is:

We are a network of ordinary home owners set up to help each other and campaign for more legal rights.

What personal data we collect and why we collect it


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact form

Our contact form is emailed to our volunteer co-ordinators. Only authorised co-ordinators can view them.  They are stored on our secure email server hosted in the UK.


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.


Our web host collects anonymous data about site traffic so we can see how many visits different parts of the site get. We can then see what is most useful to our visitors.

Our web site also uses Google Analytics, a service which transmits web site traffic data to Google servers in the United States. google Analytics does not identify individual users or associate your IP address with any other data held by Google. We can use reports provided by Google Analytics to better understand web site traffic and page usage.

Who we share your data with

We may wish to put members in touch with each other for help, support and exchange of information because we work as a network. We will obtain express permission to do this in every instance.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service. This site uses Akismet  – this is what they say : –

We collect information about visitors who comment on Sites that use our Akismet anti-spam service. The information we collect depends on how the User sets up Akismet for the Site, but typically includes the commenter’s IP address, user agent, referrer, and Site URL (along with other information directly provided by the commenter such as their name, username, email address, and the comment itself).
Here is their full  privacy policy.

Your contact information

We  collect only email contact information for our electronic Newsletter which is in the form of a Mailchimp list. This is a GDPR compliant email platform. Read their Privacy Policy here.

Estates Directory Form

When you send us information about an estate for our directory, we ask for your email address. We may use this to contact you for further details or clarification of the estate information. As with email contacts, we may introduce you to other members of the network so that you can help each other. We will never do this without obtaining consent from both members, and the introduction will be by exchange of email addresses only.


Our private forum is hosted by the same UK based provider as the web site. When people apply to join, we do ask for evidence, by email, that they are genuine home owners. This includes evidence of address. Once the administrator has verified the photo or scan, they are deleted.

Additional information

How we protect your data

Only authorised HorNet co-ordinators have access to your emails. These are stored on the email server, rather than locally. The site admin has access to the email newsletter list, which again is stored remotely on Mailchimp servers.

What data breach procedures we have in place

Data breaches or suspected breaches must be reported to a HorNet co-ordinator, who will undertake a full investigation and determine how to prevent any further breach. Data subjects must be informed.

What third parties we receive data from


What automated decision making and/or profiling we do with user data


Industry regulatory disclosure requirements